This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or place an order.
By using this website, you agree to the practices described below.
1. Information We Collect
When you use our website or place an order, we may collect:
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Full name
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Phone number
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Email address
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Billing and shipping address
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Payment details (processed through secure payment gateways)
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Order and transaction details
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IP address and device information
We do not store your card, UPI, or bank details. All payments are handled by secure third-party payment providers.
2. How We Use Your Information
Your information is used only to:
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Process and deliver your orders
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Confirm payments and refunds
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Provide customer support
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Send order updates and delivery notifications
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Prevent fraud and misuse
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Improve website and service quality
We do not sell or rent your personal data to anyone.
3. Data Sharing
Your data may be shared only with:
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Courier and logistics partners for delivery
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Payment gateway providers for transactions
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Legal or government authorities if required by law
We never share your data for marketing by other companies.
4. Data Protection
We use secure servers, encrypted connections, and restricted access to protect your personal information.
Only authorized staff can access customer data.
Despite all safeguards, no online system is fully risk-free. You use the website at your own responsibility.
5. Cookies
This website may use cookies to improve browsing experience, track visits, and remember user preferences.
You can disable cookies from your browser settings if you choose.
6. Marketing Communication
We may send you order updates, offers, or product information via WhatsApp, SMS, or email.
You can opt out anytime by contacting customer support.
7. Account & Data Responsibility
Customers are responsible for keeping their login details and personal information accurate.
We are not responsible for misuse caused by shared passwords or wrong contact details.
8. Data Retention
We keep order and customer records for accounting, legal, and support purposes.
You may request deletion of non-required personal data by contacting us.
9. Third-Party Links
Our website may contain links to third-party sites such as payment gateways or delivery partners.
We are not responsible for their privacy practices.
10. Policy Changes
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
11. Consent
By using this website or placing an order, you consent to this Privacy Policy.